Thank you for your interest in YescomUSA, Inc!

We are dedicated to bringing an endless variety of products to our customers and allowing them to determine the price. Customers Satisfaction is our ultimate goal. In order to provide prompt shipping, we ship out your orders on 1-2 business days. Please make sure your orders have been completed and payment has been fully paid by 12:00pm PST/ 2:00pm CST/ 3:00pm EST.

Our company was founded in 2002, and we are one of the fastest growing Internet retailers - thanks to you, our customers. For over 10 years of selling experience on internet, our team has consistently strived to improve our customer service and commitment to quality. And the biggest compliments we have are the hundreds of thousands of repeat customers over the years.

We warehouse and ship all of our products. None of our products is drop shipped.

Email Customer Support:
9:00am - 2:00am PST Next Day, Sunday - Friday
(All emails are responded to within 12 hours)

Tax Policy
California state residents are subject to sales tax.

We do everything we can to ship your orders out as soon as possible. Your satisfaction is our priority!

Orders are shipped out on 1-2 business days, assuming your orders have been completed and paid by 12:00pm PST/ 2:00pm CST/ 3:00pm EST. You will be notified by email with tracking number once your item shipped. None of our products is drop shipped. We warehouse and ship all of our products.

We only ship to the Lower 48 states. We do not ship to FPO, APO or PO Box addresses.

United States Shipping:
We offer Free Shipping within the Lower 48 states! Insurance included!
All packages are sent via UPS Ground. We may ship each product separately from different warehouses for expedited delivery, as we utilize alternative warehouses across the Continental United States.
1-2 business days. Fast delivery guranteed!

Shipping Method:
- Standard Shipping(UPS Ground): Free Shipping 2-5 business days
- Expedited Shipping(UPS 3-day Selected): 3 business days

Please kindly note: Items shipped between November 15, 2016 and December 31, 2016, could be returned until January 31, 2017

Our 45-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. No restocking fee and hassle free!

Please note that all returns must be pre-approved by YescomUSA and have a return merchandise authorization (RMA) number. Unauthorized returns will not be accepted. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return.

We will replace the returning item with an identical item, issue a full store credit or a full refund.

Under no condition will YescomUSA be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the YescomUSA or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to YescomUSA arising from any product sold on YescomUSA shall be the price of the product ordered.

Email Address:

Phone: 1-888-823-9222

Office Hours:
Email Customer Service: 9:00am - 2:00am PST Next Day, Sunday - Friday

Mailing Address:
Yescom USA, Inc.
179 N. Sunset Ave
City of Industry, CA 91744
United States